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Privacy Policy

At Viyu TechLab Pvt. Ltd., we recognize that privacy is important. This privacy policy applies to all products and services we provide.

Collection of Information

We collect information when you register with the company, when you use our products and services, and when you visit our partners’ pages. We may combine information about you with information we obtain from other partners or companies to provide you with a better experience or improve the quality of our services. When you sign in to our services, you are not anonymous to us. We automatically receive and record information from your computer and browser, including your IP address, our cookie information, software and hardware attributes, the page you request, and other standard browser parameters.

When you use our services, we send one or more cookies—a small file containing a string of characters—to your device that uniquely identifies your browser. We use cookies to improve the quality of our service, including by storing user preferences, tracking user trends, and providing you with a better experience. You may set up one or more cookies in your browser when you use our services or one of our partner’s services. When you send messages, publish content, post material, transmit information, or email through our services, we may retain the same to process your inquiries, respond to your requests, and improve our services.

Our infrastructure consists of servers deployed at multiple data centers that are owned and operated by us or our partners. All information collected within our services resides on this network of servers.

Use of Information

We only use and process personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

  • Communicating with you

  • Making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information

  • Providing our services

  • Auditing, research, and analysis to maintain, protect, and improve our services

  • Ensuring the technical functioning of our network

  • Protecting our rights and property and that of our users

  • Developing new services

  • As described in the respective terms of service of each of our services and Viyu TechLab Pvt. Ltd. Customer Master Agreement

No-Spam Policy

We have a strict No-Spam Policy prohibiting the use of any data collected to send spam. We do not sell any contact information to third parties.

Choices for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide your personal information. If you use this information in a manner different than the purpose defined herein and in the terms of the services offered… then we will ask for your consent before such use. Most browsers are initially set up to accept cookies, but you can reset your browser to reject all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

Information Sharing

We only share personal information with other companies or individuals in the following limited circumstances:

We have your consent

Share this information with our subsidiaries, affiliated companies, or other trusted businesses or persons to process personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We believe in good faith that access, use, preservation, or disclosure of such information is reasonably necessary to:

  • Satisfy any applicable law, regulation, legal process, or enforceable governmental requests,

  • Enforce applicable Terms of Service, including investigation of potential violations thereof,

  • Detect, prevent, or otherwise address fraud, security or technical issues, or

  • Protected against harm to the rights, property, or safety of our users, us, or the public as required or permitted by law.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.

As permitted and described in the respective terms of service of each of our services and Viyu TechLab Pvt. Ltd. Customer Master Agreement

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. This includes internal reviews of our data collection, storage, and processing practices, and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, contractors, and agents who need to know that information to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and Updating Personal Information

When you use our services, we make a good-faith effort to provide you with access to your personal information and to correct this data if it is inaccurate.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time.

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